Guest ABC

Practical tips & instructions

Around your stay
BREAKFAST
Our breakfast buffet is open for you:
  • Monday - Friday: 07:00 - 10:00 a.m.
  • Saturday: 07:30 - 10:00 hrs
  • Sunday and public holidays: 08:00 - 10:00 a.m.
RESTAURANT & BISTRO
Opening hours:
  • Monday, Tuesday, Wednesday, Friday and Saturday: 11:30 to 14:30 and 17:30 - 22:00
  • Thursday: Day off
  • Sunday: 11:30 - 14:30
LEISURES
Suggestions for your leisure activities are available from our reception staff, various brochures at the reception and at the Mosbach Tourist Information Office directly on the market square, Tel: 91880.
Many tips for young and old can also be found on our website.
RECEPTION
Opening hours:
  • Monday to Friday: 07:00 - 20:00
  • Saturday: 07:30 - 20:00
  • Sunday and public holidays: 08:00 - 19:30
In urgent emergencies, you can reach us by telephone even outside opening hours. Please dial 100 on your telephone.
KEYS
Please note that the reception is closed overnight.
If you wish to return to the hotel after 20:00, please take your room key with you.
DEPARTURE
On the day of your departure we ask you to vacate the room by 11.00 am.
EXPRESS CHECKOUT
Express checkout is possible after payment on the evening before or deposit of a valid credit card number.
Means of payment
We accept cash, EC-Cash, Eurocard / Mastercard, Visacard, American Express
SMOKING
Smoking is not allowed in the hotel rooms. If you smoke nevertheless, we unfortunately have to charge you a special cleaning fee (150 €) as well as a possible fire department intervention (by triggering the fire alarm). If you get the idea to remove the smoke detector, there will be another 100 € compensation plus costs for the deployment of the emergency service or the fire department.
Our services for you
BABY
Babysitters, baby beds and high chairs are available on request.
BATHROBE
You are welcome to rent a bathrobe at the reception at a price of 5,00 €.
Bathroom stool
Available at the reception desk on request.
BED LINEN & PILLOWS
At the reception you will receive on request:
  • Additional blankets and pillows
  • Allergy friendly bed linen
  • A selection of pillows in different sizes (40x80 cm or 80x80 cm)
Daily change of bed linen is possible on request.
LETTERSTAMPS
Stamps are available at the reception.
IRON & IRONING BOARD
Available on request at the reception.
FAX
For a fee, we will send your fax via the hotel's own fax machine.
The hotel's fax number is 06261/8902400.
Missing items
Are you missing an item? Lost property is kept by our housekeeper. Please ask at the reception desk.
BAGGAGE / LUGGAGE SERVICE
We are happy to store your luggage at the reception desk. Luggage service is available on request.
TOWELS
A daily towel change is possible on request.
Housekeeper
Our housekeeper is responsible for everything concerning room comfort and cleanliness. You can reach her via the reception.
Pets
Pets are very welcome in our house. The overnight rate is 8,- € per night. Please make sure that no other guests feel inconvenienced.
HYGIENE ARTICLES
A small selection of hygiene articles such as toothbrushes and disposable razors are available at the reception.
CHILD'S BED
Our housekeeper always has a cot ready for our little guests. Please ask for it at the reception.
COPIES, SCANS & PRINTOUTS
Our receptionists will be happy to copy, scan and print your documents up to DIN A4 format (for a small fee).
SEWING KIT
Sewing kits are available on request at the reception desk.
POST
Cards, letters and parcels can be handed in at the reception for dispatch.
POST CARDS
Postcards of the hotel are available at the reception
SHOESHINE MACHINE
Located in the main house on the first floor.
CLEANING
Washing and ironing of the guest linen is possible on request. The return takes place after arrangement.
Dry cleaning of the laundry is also possible within 24 hours. The delivery at the reception has to take place until 09:00 am.
UMBRELLAS
To make sure that you arrive at your destination with dry feet even in bad weather, we always have some umbrellas ready for you at the reception.
City map Mosbach
A city map of Mosbach is available at the reception desk.
SAFE
Your valuables can be deposited in the hotel safe. The hotel assumes no liability for valuables in the room.
VASES
You can get a vase for your cut flowers at the reception.
Wake-up call
You can register your wake-up call at the reception desk or enter it using the keypad on your telephone. To do so, press *60 and then enter the time at which you want to be woken up.
WEATHER
You can find the current weather forecast at our reception.
CHANGING ROOM
You will find a baby changing room for small children in the main house on the first floor.
NEWSPAPERS
A selection of newspapers and magazines is available for you at the reception.
Technology in the room
ADAPTERS / CHARGERS
Adapters and chargers for various electrical appliances such as mobile phones as well as an international socket adapter are available at the reception desk.
INTERNET
The WLAN access in the rooms is a free service of the house. The access data are as follows:
  • Network: Lamm
  • Password: Lamm59!!
PHONE
  • External call: To make an external call, dial "0" on the telephone and then the number.
  • Wake-up call: Press *60 and then enter the time at which you wish to be woken up or contact reception.
  • Call another room: Before the respective room number, dial "1" for the 1st floor of the main house, "2" for the 2nd floor of the main house, "3" for the 3rd floor of the main house or "4" for the outbuilding.
Important phone numbers:
  • Reception: 100
  • Emergency service (also outside opening hours): 567
  • Police: 0-110
  • Emergency call / fire brigade: 0-112
TV / RECEIVER
If your room has a receiver in addition to the TV, please proceed as follows:
  • Switch on the TV: press the "On" button on remote control no. 1
  • Then switch on the receiver: Press the "On" button on remote control no. 2
  • Select programs with remote control no. 2
TV PROGRAMS
  • 1: ARD
  • 2: ZDF
  • 3: SWR
  • 4: RTL
  • 5: SAT.1
  • 6: ProSieben
  • 7: VOX
  • 8: kabel eins
  • 9: RTL2
  • 10: 3sat
  • 11: Arte
  • 12: Servus TV
  • 13: WDR
  • 14: hr television
  • 15: BR Television
  • 16: MDR
  • 17: NDR
  • 18: Sky Sport News
  • 19: rbb
  • 20: RNF
  • 56: CNN
In case of emergency
FIRE
In case of fire, keep calm and follow the instructions on the room door! There are marked fire extinguishers on each floor. From each floor you can reach the outside via marked escape routes.
EMERGENCY EXITS
In an emergency, follow the instructions on the room door and the green and white escape signs!
IMPORTANT PHONE NUMBERS
  • Reception: 100
  • Emergency service (also outside opening hours): 567
  • Police: 0-110
  • Emergency call / fire brigade: 0-112
Useful information & addresses
PHARMACIES
A first aid kit is available at the reception desk. The pharmacies in the vicinity are:
  • Merian Apotheke, Gartenweg 40, 74821 Mosbach (50 m on foot), Tel: 5555
  • Central Apotheke, Hauptstr. 76, 74821 Mosbach (50 m away), Tel: 5566
The current emergency pharmacy is displayed at the reception desk.
DOCTOR
The reception staff will be happy to give you information about doctors or the emergency doctor on duty.
BANKS & ATMs
  • Sparkasse, Hauptstr. 5, Tel: 860
  • Volksbank, Hauptstr. 16, Tel: 8040
  • BBBank, Hauptstr. 84, Tel: 92730
FLOWERS
Flower shop "Blumenkind", Hauptstr. 42, Tel: 6438518
Hairdresser
Information about hairdressing salons in the vicinity can be obtained at the reception.
HOSPITAL
Neckar-Odenwald Klinik Mosbach, Knopfweg 1, Tel: 830
Church service
You can find out the times of church services at the reception desk.
Mobile in Mosbach
CAR-Repair
Shop
The reception staff will be happy to give you information about the various car repair shops in Mosbach.
BUS & RAIL
Information about bus and train connections can be obtained at the reception desk. The Deutsche Bahn provides information at www.bahn.de or by phone: 0180/6996633
RAILWAY STATION
  • railway station Mosbach (Baden), approx. 0.5 km away
  • railway station Mosbach-Neckarelz, about 3 km away
CHARGE E-CAR OR E-BIKE
You are welcome to charge the battery of your e-bike or e-car with us. Further information is available at the reception desk.
BICYCLE REPAIR
Your bike needs repairing? A mounting bracket is available in the hotel garage. A selection of tools is available at the reception desk.
BICYCLE RENTAL
Bike-Center Mosbach, Alte Neckarelzer Str. 1, Tel: 16228
AIRPORT
The airports of Frankfurt and Stuttgart can be reached in about 80 minutes by car.
AIRPORT SHUTTLE
If you need a transfer to the airport, please inform our reception staff at the latest one day before your departure.
GARAGE
A parking space in the underground car park at the "Alte Mälzerei" can be rented for 5,- € per night.
SHUTTLE SERVICE
We are happy to offer you our shuttle service, which is subject to a fee, please reserve it at the reception.
TAXIS, SHUTTLES & LIMOUSINES
Our reception staff will be happy to order a taxi or shuttle or limousine service for you. You can be invoiced via the hotel bill. You can also reach the taxi company "Herrmann" yourself by calling the toll-free number 08000/971111.
FUEL STATION
Information about petrol stations in the vicinity can be obtained at the reception.
PARKING
Free parking spaces are located directly at the hotel and 200 m from the house.
Further offers
Celebrations
You need premises for a celebration? Talk to our staff at the reception. Information is also available at www.lamm-mosbach.de
MEETINGS
You need premises for an event or a meeting? Our reception staff will be happy to provide you with a suitable room.
You can also obtain information about our rooms at www.lamm-mosbach.de
KITCHEN IN THE ROOM
Some rooms have a kitchenette. If you would like to use it, please let the reception know.